Store Returns Form

If any items in your order prove to be faulty, please return the items to Hamleys with a copy of your receipt. Our promise to replace the item or refund your money does not apply to faults or damages caused by accident, neglect or misuse. You may return any product to Hamleys within 30 days of receipt of purchase.

We can only offer a refund when a receipt has been provided. For International returns we firstly recommend a refund solution.

Fields marked with * must be filled in.

Reason for returning: *

Please provide me with: *